Capital Services “On Track to Save Millions in Reduced Charge Offs with Katabat Omnichannel Strategy”

The Katabat platform gives Capital Services agents visibility into omnichannel messaging, to help them determine the most effective communication tools to use—while ensuring that total messaging doesn’t exceed their internal and industry best practices.

“We’ve seen a 122% increase in payment rates from emails compared to dialing, since launching Katabat”

Matt Nissen
Operations Risk Manager
Capital Services


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